Would You Help A Little Lost Robot?

In New York, we are very occupied with getting from one place to another. On the way, imagine you encounter a tiny, cardboard skinned robot making its own way down the streets of New York City, asking for help. Would you help this lost little robot?

Tweenbots are human-dependent robots that navigate the city with the help of pedestrians they encounter. Rolling at a constant speed, in a straight line, Tweenbots have a destination displayed on a flag, and rely on people they meet to read this flag and to aim them in the right direction to reach their goal.

Given their extreme vulnerability and the possibility that no one would be interested in helping a lost little robot, I initially conceived the Tweenbots as disposable creatures which were more likely to struggle and die in the city than to reach their destination. I set out on the first test with a video camera (see link to video below) hidden in my purse and walked far enough away that I would not be observed.

The results were unexpected.

Over the course of the following months, throughout numerous missions, the Tweenbots were successful in rolling from their start point to their far-away destination assisted only by strangers. Every time the robot got caught under a park bench, ground futilely against a curb, or became trapped in a pothole, some passerby would always rescue it and send it toward its goal. Never once was a Tweenbot lost or damaged. One man even turned the robot back in the direction from which it had just come, saying out loud to the Tweenbot, "You can’t go that way, it’s toward the road.”

The Tweenbot’s unexpected presence in the city created an unfolding narrative that spoke to the power of a simple technological object to create a complex network powered by human intelligence and asynchronous interactions. But of more interest to me was the fact that this ad-hoc crowdsourcing was driven primarily by human empathy for an anthropomorphized object. The journey the Tweenbots take each time they are released in the city becomes a story of people's willingness to engage with a creature that mirrors human characteristics of vulnerability, of being lost, and of having intention without the means of achieving its goal alone.

--posted by hiteshee on May 17, 2009